The Problem with Being Inside the Process I was standing in a financial services office watching their accounts payable team work through invoices. Each person was busy. Everyone looked productive. But invoices were taking 14 days to process, and clients were calling daily asking about payment status. The problem was obvious once we mapped it…
The Real Problem with Most Project Management I’ve watched too many project managers get buried in status reports, risk registers, and milestone charts while their actual customers wait months for something useful. The project looks perfect on paper. The stakeholders are happy. But the people who will actually use what we’re building? They’re an afterthought….
Lean Project Management Strips Away the Nonsense Last month, I walked into a client’s office and found their project manager drowning in status reports. She spent 18 hours a week updating spreadsheets that nobody read. Her team was three months behind on a six-month project. The problem wasn’t the team’s skills. It was all the…