Key takeaways Shooting the messenger doesn’t eliminate problems — it guarantees they compound in silence until they become unrecoverable. When leaders visibly attack the bearer of bad news, every person watching adjusts their behaviour: status reports get sanitised, risk registers get softened, and real issues stop surfacing. The cost of suppressed honesty is quantifiable —…
The short answer Intentional decision-making is a deliberate, repeatable process for making project choices, especially under pressure, rather than reacting on instinct. The core method is to pause and categorize the decision, identify the real problem beneath the symptom, weigh second-order effects, and choose based on project outcomes rather than activity. Most project failures trace…
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