Cross-Functional Collaboration: The Operating Model That Removes Silos Without Reorganizing
Functional silos in mid-market organizations are almost never solved by reorganizing — they are an accountability, incentive, and decision rights problem that a new org chart simply redraws around. This post outlines the four-part operating model that removes cross-functional friction without restructuring: accountability architecture, explicit decision rights, shared OKRs, and structured rituals that build collaborative relationships at scale.