The Change Management Framework That Makes Digital Transformations Stick
Digital transformation programmes routinely go live on time and over budget — and then stall at adoption, because the change management investment was either too late, too thin, or borrowed wholesale from frameworks designed for enterprises three times the size. This post breaks down a practical hybrid framework for mid-market organizations, covering stakeholder impact mapping, resistance diagnostics, coalition building, communication cadence design, and adoption measurement, with an honest critique of where Kotter and PROSCI fall short.