Attended vs Unattended RPA: Choosing the Right Deployment Model for Your Process
The attended versus unattended RPA decision is one of the most consequential choices in an automation program, and one of the most frequently made for the wrong reasons. This post provides a structured decision framework — including a process assessment matrix, licensing cost analysis, and change management guidance — for operations leaders evaluating RPA deployment models. Getting this decision right is the difference between automation that scales and automation that stalls.